Payment & Security

PAYMENT METHODS

Here at Krystal Gem, we can give you a shopping experience that’s easy, light, and endearing, you’ll be back for more! You can make your purchase using your PayPal balance or via credit card, MasterCard or Visa through our secure and PCI-compliant payment gateways.

For more details regarding payments, feel free to ping us at hello@krystalgem.com.

SECURITY & CONFIDENTIALITY

You, our customers, are our topmost priority and to give you a safe shopping experience, we guarantee that your details are to be kept private and are 100% safe in our hands. Validation, authorization and security checks on your end and ours will be done to all credit card and debit card transactions in order to prevent fraudulent acts.

DISCOUNT CODES

We offer discounts every once in a while to all valued customers as a gift for being our regular patrons. If you wish to use these discounts, all you have to do is to fill in the discount code on the checkout page when you’re finalizing your purchase the click on “Apply”. After which, you’ll be directed to your purchase’s updated total cost with the discount already applied. Please take note that only one discount code is valid per transaction. Discount codes are also not applicable with gift vouchers.

In case of errors on discount codes, please let us know at hello@krystalgem.com so we can address the issue as soon as possible.